Business analysis & process improvement
The question behind the question: from need to workable requirements and better processes.
GovernmentEnterpriseSMEScale-ups
Most projects fail not on the technology but on an unclear question. What really needs to improve — and for whom? Good business analysis translates your organisation's needs into clear, testable requirements and better processes, so what you build or buy actually fits.
What you get
- Process and information analysis: the current (as-is) and desired (to-be) situation made clear
- Clear requirements: a requirements document, user stories and a testable functional design
- Business case and prioritisation — what does it deliver, and what do we do first?
- Independent support for package selection and tendering (the requirements before the choice)
Approach & frameworks
We work from the common standards — BABOK (IIBA) and IREB / requirements engineering, with BPMN for process modelling — but as a frame, not a straitjacket. Always translated into plain language and concrete choices.
Mini-case: NL-ITX started with chain and information analysis: not "build a system", but make the chain verifiable without paralysing operations. Read the case.